Frances Donaldson is the manager of the Antiques Mall. She is described as being tall, with green eyes. During Strangers attack on Night Vale Frances was transformed into a Stranger herself. Frances then engaged in a conversation with Cecil, saying she had been sent to Hell and had become a servant to "the Good Boy", which she described as being trapped in a mud filled waste land.<ref>Who's a Good Boy? Part 1</ref>

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